Withdrawals Guide
Fast, secure payouts with multiple withdrawal methods. Get your winnings quickly and safely.
Withdrawal Methods & Limits
| Payment Method | Min / Max | Processing Time | Fees |
|---|---|---|---|
| Bank Transfer | €20 / €5,000 | 3-5 business days | Free |
| Visa / Mastercard | €10 / €3,000 | 1-3 business days | Free |
| Skrill | €10 / €10,000 | 0-24 hours | Free |
| Neteller | €10 / €10,000 | 0-24 hours | Free |
| Bitcoin (BTC) | €50 / €50,000 | 0-2 hours | Network fee |
| Ethereum (ETH) | €50 / €50,000 | 0-1 hour | Network fee |
| Litecoin (LTC) | €50 / €50,000 | 0-1 hour | Network fee |
How to Withdraw Your Winnings
Complete KYC
Verify your identity by uploading ID, proof of address, and payment method documents.
Meet Wagering
Fulfill bonus wagering requirements before requesting a withdrawal.
Request Payout
Navigate to Cashier, select withdrawal method, enter amount, and confirm.
Receive Funds
Wait for processing and receive your winnings directly to your chosen method.
KYC Verification Requirements
Proof of Identity
- • Government-issued ID card
- • Passport or driver's license
- • Must be valid and not expired
Proof of Address
- • Utility bill (electricity, water, gas)
- • Bank statement or tax document
- • Issued within last 3 months
Payment Verification
- • Screenshot of e-wallet account
- • Photo of credit/debit card (first 6 and last 4 digits visible)
- • Bank account statement
Troubleshooting Withdrawal Issues
Why is my withdrawal delayed?
Withdrawal delays can occur for several reasons:
- • Pending KYC verification - ensure all documents are submitted and approved
- • Bonus wagering requirements not met - check your bonus balance
- • High-value withdrawals may require additional security checks (48-72 hours)
- • Weekend or holiday processing delays - business days only for some methods
My withdrawal was declined - what should I do?
Common reasons for declined withdrawals:
- • Incorrect payment details - verify account numbers and wallet addresses
- • Withdrawal to a different method than used for deposit - use same method first
- • Exceeding daily/weekly withdrawal limits - request smaller amounts
- • Terms and conditions violations - review bonus terms and game restrictions
Contact support immediately for specific decline reasons.
Can I cancel a pending withdrawal?
Yes, you can cancel a withdrawal request while it's in "Pending" status. Navigate to your transaction history, locate the pending withdrawal, and select the "Cancel" option. Once cancelled, funds will be returned to your casino balance immediately. Note that withdrawals in "Processing" or "Approved" status cannot be cancelled.
How do I check wagering requirements?
To check your current wagering status:
- 1. Log in to your LuckyLood account
- 2. Navigate to "My Account" → "Bonuses"
- 3. View active bonuses and remaining wagering amounts
- 4. Progress bars show percentage completed
Frequently Asked Questions
How fast are crypto withdrawals?
Cryptocurrency withdrawals are typically processed within 0-2 hours after approval. Bitcoin, Ethereum, and Litecoin transactions are the fastest withdrawal options available at LuckyLood Casino. Network confirmation times may vary based on blockchain congestion.
Are there withdrawal limits?
Yes, withdrawal limits vary by method and player status. Standard players have daily limits of €5,000 and monthly limits of €20,000. VIP members enjoy significantly higher limits. Crypto withdrawals have the highest limits, up to €50,000 per transaction.
How long does KYC verification take?
KYC verification typically takes 24-48 hours after all required documents are submitted. During peak periods, it may take up to 72 hours. Make sure all documents are clear, valid, and show all required information to avoid delays or resubmission requests.
Is my withdrawal information secure?
Absolutely. LuckyLood Casino uses 256-bit SSL encryption to protect all financial transactions and personal data. All withdrawal requests undergo security checks to prevent fraud and ensure funds reach the rightful account owner. Your payment information is never stored on our servers.
Pro Tips for Faster Withdrawals
- ✓ Complete KYC verification immediately after registration, before making deposits
- ✓ Use the same payment method for deposits and withdrawals whenever possible
- ✓ Choose cryptocurrency for the fastest payout times (0-2 hours)
- ✓ Read and understand bonus terms before claiming to avoid wagering issues
- ✓ Double-check payment details before submitting withdrawal requests
- ✓ Contact support if your withdrawal is pending for longer than stated timeframes